SIAM BoK

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  • Service Integration and Management Foundation Body of Knowledge (SIAM® Foundation BoK)

    This book introduces service integration and management (SIAM). Its contents are the source material for the EXIN BCS Service Integration and Management Foundation (SIAM®F) certification. It will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. Drawing on experiences from companies including Atos, Sopra Steria, Syniad IT, TCS, Kinetic IT and ISG, the book describes topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more. Meer info
    € 47,42 Incl. BTW € 43,50 Excl. BTW

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  • Service Integration And Management (SIAM) Foundation Courseware

    This training material covers the syllabus for the SIAM Foundation qualification, and can be delivered / taken over two or three days. It is accredited to prepare the student for the EXIN BCS Service Integration and Management Foundation (SIAM®F) certification. Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from a number of service providers. SIAM supports cross-functional, cross-process, and cross-provider integration. It creates an environment where all parties: • Know their role, responsibilities and context in the ecosystem • Are empowered to deliver • Are held accountable for the outcomes they are required to deliver. The syllabus covers the introduction of SIAM, and is based on the SIAM Foundation Body of Knowledge. It will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. The study material covers topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more. Meer info
    € 61,37 Incl. BTW € 56,30 Excl. BTW

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  • Service Integration and Management (SIAM®) Foundation Study Guide

    This study guide provides readers with all of the information they need to prepare successfully for the EXIN/BCS SIAM BOK Foundation Exam. It includes all the content mandated by the EXIN/BCS Foundation Exam Preparation Guide, as well as a case study, exercises and sample solutions, quizzes and real world examples. Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from a number of service providers. SIAM supports cross-functional, cross-process, and cross-provider integration. It creates an environment where all parties: • Know their role, responsibilities and context in the ecosystem • Are empowered to deliver • Are held accountable for the outcomes they are required to deliver. This publication will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. The study material covers topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more. Meer info
    € 47,42 Incl. BTW € 43,50 Excl. BTW

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  • Service Integration And Management (SIAM) Foundation Courseware Package

    The Courseware package consist out of two publications Service Integration And Management (SIAM) Foundation Courseware (ISBN: 978 94 018 0218 5) and Service Integration and Management Foundation Body of Knowledge (SIAM® Foundation BoK) (ISBN: 978 94 018 0102 7). This training material covers the syllabus for the SIAM Foundation qualification, and can be delivered / taken over two or three days. It is accredited to prepare the student for the EXIN BCS Service Integration and Management Foundation (SIAM®F) certification. Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from a number of service providers. SIAM supports cross-functional, cross-process, and cross-provider integration. It creates an environment where all parties: • Know their role, responsibilities and context in the ecosystem • Are empowered to deliver • Are held accountable for the outcomes they are required to deliver. The syllabus covers the introduction of SIAM, and is based on the SIAM Foundation Body of Knowledge. It will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. The study material covers topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more. Meer info

    Beginnend op: Excl. BTW: € 43,50 Incl. BTW: € 47,42

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  • SIAM Foundation Courseware - Trainer Manual

    This trainer manual is only for Van Haren Publishing Partner and give access to: SIAM - Foundation Courseware - Trainer Package.  Become a partner at https://www.vanharen.net/learning-solutions/ Meer info
    € 302,50 Incl. BTW € 250,00 Excl. BTW

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  • SIAM Foundation Courseware - Trainer Package

    The Courseware package consist out of two publications Service Integration And Management (SIAM) Foundation Courseware (ISBN: 978 94 018 0218 5) and Service Integration and Management Foundation Body of Knowledge (SIAM® Foundation BoK) (ISBN: 978 94 018 0102 7). This training material covers the syllabus for the SIAM Foundation qualification, and can be delivered / taken over two or three days. It is accredited to prepare the student for the EXIN BCS Service Integration and Management Foundation (SIAM®F) certification. Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from a number of service providers. SIAM supports cross-functional, cross-process, and cross-provider integration. It creates an environment where all parties: • Know their role, responsibilities and context in the ecosystem • Are empowered to deliver • Are held accountable for the outcomes they are required to deliver. The syllabus covers the introduction of SIAM, and is based on the SIAM Foundation Body of Knowledge. It will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. The study material covers topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more. Meer info
    € 302,50 Incl. BTW € 250,00 Excl. BTW

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  • Service Integration and Management Professional Body of Knowledge (SIAM™ Professional BoK)

    The SIAM Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK . The Foundation BoK is recommended reading before using this publication. The contents of the SIAM Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAM®P) certification. Meer info
    € 68,13 Incl. BTW € 62,50 Excl. BTW

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  • DevOps Professional Courseware

    Besides the DevOps Professional Courseware (ISBN: 978 94 018 313 7) publication you are advised to obtain the publication The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations (ISBN: 978 19 427 8800 3). The word DevOps is a contraction of ‘Development’ and ‘Operations’. DevOps is a set of best practices that emphasize the collaboration and communication of IT-professionals (developers, operators, and support staff) in the lifecycle of applications and services, leading to: • Continuous Integration: merging all developed working copies to a shared mainline several times a day • Continuous Deployment: release continuously or as often as possible • Continuous Feedback: seek feedback from stakeholders during all lifecycle stages The DevOps practices covered in this certification are derived from the Three Ways: - The First Way is to enable the work to move fast from left to right, from Development to Operations to the customer. - The Second Way is to enable feedback to go fast from right to left, from all stakeholders back into the value stream. - The Third Way is to enable learning by creating a high-trust culture of experimentation and risk-taking. Moreover, the crucial subjects of security in all stages, and maintaining compliance during change are covered. The certification has been developed in cooperation with experts in the DevOps work field. Recommended per knowledge: Pre-knowledge of Agile, Lean and/or IT Service Management, for instance through the EXIN Agile Scrum Foundation exam, LITA Lean IT Foundation exam or EXIN IT Service Management Foundation based on ISO/IEC 20000 exam, is recommended. Meer info
    € 79,84 Incl. BTW € 73,25 Excl. BTW

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  • SIAM™ Professional Courseware

    The SIAM Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK. The Foundation BoK is recommended reading before using this publication. The contents of the SIAM Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAMTM) certification. This certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or want to apply or improve this methodology in an organization. The content of this certification is appropriate for customer organizations who will commission SIAM models, staff who provide retained capabilities in a customer organization, service integrators, and service providers working within a SIAM ecosystem. This certification includes the following topics: - The Discovery and Strategy stage; - The Plan and Build stage; - The Implement stage; - The Run and Improve stage; - SIAM practices across the stages. Meer info
    € 65,35 Incl. BTW € 59,95 Excl. BTW

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  • SIAM™ Professional Courseware - Package

    The Courseware package consist out of two publications SIAM™ Professional Courseware (ISBN: 978 94 018 033 04) and Service Integration and Management Foundation Body of Knowledge (SIAM® Professional BoK) (ISBN: 978 94 018 0299 4). The SIAM Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK. The Foundation BoK is recommended reading before using this publication. The contents of the SIAM Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAMTM) certification. This certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or want to apply or improve this methodology in an organization. The content of this certification is appropriate for customer organizations who will commission SIAM models, staff who provide retained capabilities in a customer organization, service integrators, and service providers working within a SIAM ecosystem. This certification includes the following topics: - The Discovery and Strategy stage; - The Plan and Build stage; - The Implement stage; - The Run and Improve stage; - SIAM practices across the stages. Meer info
    € 130,69 Incl. BTW € 119,90 Excl. BTW

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